We are convinced that we provide you with first-class services, but if you want to feel comfortable with additional security, we provide you with the following guarantees:
Data quality guarantee (applies to Basic, Plus and Profit products)
You get a guarantee of the subscription fee refund for the settlement period of 30 days. If it turns out that the access time to the service has dropped below 99% during the billing month, you will receive a refund of the entire monthly subscription fee.
Library quality guarantee
You receive a quality guarantee that allows you to terminate the contract immediately – without notice. In the event that it turns out that the library does not meet the functional requirements described in the offer, you will be given the option of immediate termination of the contract without the need to observe the notice period.